Package One

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• Ensuring windows and doors are locked/property secured.

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• Visit to home once a week to make sure everything is fine.

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• Periodically checking all appliances are operating correctly (if left running).

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• Checking mains water is running, flushing toilets periodically.

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• Basic management of employees.  Ensuring they are showing up on scheduled days and attending to requirements.

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• Making sure any lights you requested to remain on are working correctly.

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• Inform you of any urgent matters/maintenance that may arise.   Communicating frequently about all matters regarding the property.

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• Where garden equipment is privately owned - these can be taken in for repair when needed.

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• Organising repair of any urgent maintenance.

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• Ensure that your pool (if applicable) is being tended to by your pool company.  Reporting any issues to them.

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• Scheduling Pest Control.​​

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• Paying employees, utilities and other bills.

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• Recording financial transactions pertaining to your property that have been directly organized through us and providing you with a breakdown and receipts.

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Package Two .   Tailored to rental property.  

 

Have you purchased or own a property and are considering renting it for short term lets? 

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For this package we prefer to handle everything, from the time the guest inquires, books and stays, to the time they leave.    This allows for continuity in all aspects of the management for this type of package.    Guests deal with the same person from start to finish, co-ordinating repairs between bookings, managing staff efficiently etc. This leaves less room for error and is more likely to create a successful rental business for your property. Rental funds can go directly to your account.   

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• Includes Package 1 but is tailored towards a rental property.

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• Assisting with marketing your property, rates etc. Uploading this information to the various platforms.

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• Corresponding with renters, pre booking inquiries, questions, process of booking.

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• Collections of deposit/rental payment when and if needed and depositing to your local account.  Keeping track of bookings and finances pertaining to same.

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• Checking in and saying goodbye to your guests.   Reveiwing guests after departure and encouranging them to write a review on the booking platform.

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• Purchasing groceries for their arrival (reimbursable by guests or yourself depending on arrangement).

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• Tending, caring and helping with problems they may encounter during their stay e.g. doctors, dissatisfaction with the villa, arranging car rental, tours, general needs, questions on Grenada etc.

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• Handling any damage/breakage issues with guests when needed.

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• Informing houskeeper or cleaning services of guests arrival and departure dates to coordinate cleaning etc.  Purchasing supplies for housekeeping.

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• Viewing home to potential renters.

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• Monitoring the general upkeep of the home including any plumbing, electrical and water problems.

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• Checking Linens, towels and guests amenties are to a decent standard.  Ordering of new if needed.

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• Ensuring your gardener or contracted services coordinates with guests arrival and departure as much as possible for an enjoyable stay.

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• Basic monitoring of interior and exterior maintenance and repairs.    Although we are not responsible for subcontracted services employed by yourself, we can advise you as to whether these services are going smoothly and according the schedule you are expecting.

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• Solving of any phone/internet connectivity problems or similar.​

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• Arranging of A/C repairs.

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• Ensuring propane tanks are full and/or changed.

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• Provide assistance with heavy duty cleaning (spring cleaning) monthly, yearly or on an as needed basis.